How to Locate People in Your Building

The Occupant Info section in Ordit helps you view, search, and manage everyone connected to your building. Whether you’re a building manager, strata administrator, or authorized staff member, you can easily find who’s in your building and view their information at a glance.

When You Need to Use This

Use this feature when:

● You want to check who occupies a specific unit or role in the building.

● You need to confirm contact or role details for a contractor, owner, or tenant.

● You’re managing onboarding, safety officers, or responsibility designations.

You need to update occupant roles or information for compliance.

Step-by-Step: How to Locate People in Your Building

1. Log In to Your Ordit Account

Open your browser or mobile app and log in at https://ordit.au/login using your registered credentials.
If you need help logging in, refer to:

How to Set Up Your Account

2. Go to the Building Section

Once logged in, navigate to the Building section in the main menu.
This area contains all building-related information and management tools.

3. Select the Building You’re Checking

If you manage or have access to multiple buildings, select the specific building from the list.
This ensures you’re viewing the correct occupant directory.

4. Open the Occupants Info Subtab

In the building’s menu, click the Occupants Info subtab.
 Here you’ll find a searchable directory of all people connected to the building, including tenants, owners, property managers, and contractors.

5. Search for a Person

You can locate someone quickly in two ways:

● Use the Search Field to type their name, role, or unit number.

● Scroll through the list of occupants and select the person you want to view.

6. View Occupant Information

Each record displays the following details at a glance:

● Name

● Role

● Responsibility

● Commencement Date

● Email

● Phone

● Unit Number

● Requires Peeps

● Onboarding Read Date

● Start Date

● Real Estate Agency

● Real Estate Email

● Real Estate Phone

● Property Manager

● Action

Click on a person’s name to view their full profile details.

7. Edit or Update Occupant Information

Depending on your access permissions, you can edit or update occupant information.

You can update the following fields:

● Role – Change or assign new responsibilities.

● Safety Officer Designation – Assign or update their safety officer status.

● Commencement Date – Adjust the start date for record accuracy.

Once your edits are complete, click Submit Update to save your changes.

Note: Only authorized users (such as building admins or strata managers) can edit occupant information.

After Updating

Once you submit updates:

● The system will save your changes instantly.

● Updated information will reflect in the Occupant Info list.

● Notifications may be sent to relevant managers or team members if enabled.

Technical Notes

● Access Level: Editing occupant information requires admin or strata access.

● Supported Devices: Available on both desktop and mobile versions of Ordit.

● Security: All user data is encrypted and stored securely.

● Estimated Time to Complete: 2–4 minutes.

Support

If you encounter issues while locating or updating occupant information:

● Ensure you’re logged in with the correct account and access level.

● Try refreshing the Occupant Info page if details don’t appear.

● Contact your Strata Manager or Building Administrator for access permissions.

● For technical assistance, email support@ordit.au.