Ordit How-To Guides — Step-by-Step Instructions for Every User Type

Step-by-step guides for building managers, strata administrators, occupants, contractors and guests. Every guide covers a specific task in plain language with no jargon — written for the person who needs to get it done quickly and move on

Who these are for

Building managers ·  Strata administrators ·  Occupiers and occupants ·  Contractors ·  Guests

Written guides are available now. Short how-to video walkthroughs are in development and will be added alongside each guide when ready.

ALL HOW-TO GUIDES

Choose your guide below.

Getting started  ·  3 guides

Install

How to Install the Ordit App

For: All registered Ordit users  ·  Estimated time: 2–3 minutes

Login

How to Log In and Reset Password

For: All users  ·  Estimated time: 2–3 minutes

Setup

How to Set Up Your Ordit Account

For: All users — especially on first login  ·  Estimated time: 2–3 minutes

Account & security  ·  2 guides

Profile

How to Update Your Profile

For: All users  ·  Estimated time: 1–2 minutes

Password

How to Change Your Ordit Password

For: All users  ·  Estimated time: 2–3 minutes

QR code guides  ·  4 guides

Occupant

How to Use the QR Code as an Occupant

For: Occupiers and Occupants  ·  Estimated time: 3–5 minutes

Contractor

How to Use the QR Code as a Contractor

For: Contractors, maintenance and service professionals  ·  Estimated time: 2–4 minutes

Guest

How to Use the QR Code as a Guest

For: Visitors and guests  Estimated time: 2–3 minutes

Pet

How to Use the QR Code to Register Your Pet

For: Occupiers and Occupants in pet-friendly buildings  ·  Estimated time: 3–5 minutes

Building management  ·  1 guide

Occupants

How to Locate People in Your Building

For: Building managers, strata administrators  ·  Estimated time: 2–4 minutes

FIND YOUR GUIDE

Not sure where to start? Find the guides relevant to your role.

If you are a…

NEED MORE HELP?

Can’t find what you need? We’re here.

If a guide does not cover your specific situation, or if you are experiencing a technical issue that the guide does not resolve, contact your building administrator or strata manager first — they can confirm your access level and resolve most setup issues without involving Ordit support.

For technical issues that cannot be resolved at the building level, contact Ordit Technical Support directly.

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